FAQ

What Are WallSkins?

Simply just the best damn wall covers on earth.  Our DIY Wallpaper WallSkins are peel & stick, self-adhesive, fabric strips of awesome.  They are 100% earth friendly and non-toxic. Unlike the "sticker-ish" vinyl and other products out there, our WallSkins are super easy to apply, re-position, remove and reuse.  The word "sticker" makes us cringe over here.  WallSkins will stick effortlessly to virtually any surface and will never leave any damage or residue behind.  They will never rip, curl, wrinkle or peel, regardless of temperature and moisture.  Based on your specific measurements, we custom print and cut your wallpaper WallSkins into seamless strips for the easiest application & perfect couture fit!  

How Are These Different Than Traditional Wallpaper?

Oooh, where to begin?  Traditional wallpaper is, in fact, paper!  It rips, peels off and uses messy paste, having to cut from a roll, and if you're really lucky- lining up the patterns before the glue dries!  Our WallSkins are truly peel and stick.  Peel.  Stick.  Thant's it!  Make a mistake?  No worries!  Simply peel it off and re-position it.  They'll never rip, peel, or curl.  We guarantee it.  In a rental and can't paint?  Our WallSkins are so easy to apply and remove without damage, that even Government employee temporary housing walls are wearing us! 

What Are WallSkins Made Of?

WallSkins are -in a nut shell- a thin, very unique, matte fabric with a sticky back.  They have a slight canvas-esq texture.  They are made of a poly-blend mix of polyester, wood pulp & sand.  We print using only eco-friendly inks.  They are 100% earth friendly & non-toxic.  The ONLY peel & stick wallpaper material with a patented self-adhesive that will not strengthen or weaken over time, resulting in effortless application and damage/residue free removal.  WallSkins can be removed and reused over and over again and will never loose their "stick".  Stick for a day-Stick for a decade- always removes with no issues.

Are WallSkins Removable?

Absolutely!  In fact, it's the only removable wallpaper material with a patented self-adhesive that will not strengthen or weaken over time, resulting in effortless application and damage/residue free removal.  Our WallSkins are guaranteed to never leave any damage or residue behind.  Ever.

Are WallSkins Easy To Apply?

WallSkins are SUPER easy to apply! (srsly)  We don't like the word "install", as it sounds so complicated, ya know?  We know "others" out there claim their DIY wallpaper is "easy" to apply, when, if fact, it usually ends up in a ripped, messy ball in the corner!  Not WallSkins...no..no.  Their low tact, patented self-adhesive back makes them so easy to work with you'll wonder if they're magic.  If you're at all like me, then your temper and patience will love us too!  Simply peel it from its backing paper, place it where you would like it to go and smooth it onto your surface using just your hands.  Make a mistake?  No problem!, peel it off the wall and re-position it.  If it sticks to itself don't panic!  The material is so forgiving!   I'll just say this...you could peel it off its backing paper- fold it and/or crumble it into a ball- pull it back to shape- put it on the wall...100% unscathed.  How cool is that?

Will I Receive My Order In Strips?

Yes.  Based on your measurements, we custom print and cut your WallSkins into easy DIY strips.  Each strip will measure appx. 24-26 inches wide.  If you're order calls for multiple strips, each strip will be numbered on the back going in order from left to right on your wall.  The strips are seamless, meaning when placed directly next to each other they blend as one.  No need to overlap the seams, they will never shrink over time.  They won't curl, peel or fade regardless of temperature.  Because most walls aren't 100% level, we always add an extra inch or two to the overall width and height to ensure a perfect couture fit.  The material can easily be cut with any xacto or utility knife.  

Can I Reuse WallSkins?

WallSkins can be removed and reused over and over again and, as long as the adhesive side is kept dirt & dust free, they will never loose their stick!

How Do I Clean My WallSkins?

WallSkins can be cleaned with a damp soft cloth.  Being the "cashmere" of wall covers, we do not recommend scrubbing or using any harsh chemical cleaners.

Will The Color I Get Look The Same As On My Screen?

Overall, yes.  However, colors can vary from screen to screen.  Sometimes this variation can be significant and super aggravating!  Lighting can also greatly influence color.  if you are looking for a specific color, we recommend grabbing a sample here.  That way, you"ll be sure it's 100% perfect for you! 

I Don't See The Color I Need, Can You Customize It For Me?

Absolutely!  Custom color and/or color matching is one of the many things that make us this awesome.  We color match to the Pantone, fabric swatches, photos, and virtually any paint swatch you'd like to send our way...and for no additional charge!  Please Live Chat us below or contact us here.  The only time there would be an additional cost is if you choose to order a sample of the customized color, and that's just $5 bucks.  Unfortunately, we cannot print metallics or neons. 

If I Order More In The Future, Will It Line Up?

Absolutely!  We keep the graphic and specific print details of each and every order saved for this exact purpose.  If you need more in the future (because you will absolutely love it) be assured we will pick up your print exactly where your last piece left off for a flawless pattern/image lineup.

Will WallSkins Work In My Kitchen And Bathroom?

Sure will!  Your WallSkins will never rip, curl, wrinkle or peel, regardless of temperature and moisture.  This makes them perfect for bathrooms, powder rooms and kitchen backsplashes & walls.  Heck, you can even use them to Skin your appliances, stairs and anywhere else you'd like.  Options are literally endless!  Use caution though- do not to get carried away like me, I just skinned my remote control.  It gets a little addicting. 

What Surfaces Can I Use WallSkins On?

WallSkins will stick to just about any surface.  Just to name a few, drywall, painted walls, slightly textured walls, wood paneling, glass, painted brick and cement, existing wallpaper, tile, metal, and plastic.  Heck, you can even use them to Skin your appliances, stairs and anywhere else you'd like.  Also, it wraps easily around poles and corners.  Options are literally endless!  Use caution though- do not to get carried away like me- I just skinned my remote control.  If you're unsure about our WallSkins working with your specific surface, please grab a sample here.  We can't handle disappointment. 

Can You Turn My Photo or Graphic Work Into A WallSkin?

We'd love to!  Please either Live Chat us below or contact us here to go over the details.

If You Don't Have The Pattern I Want, Can You Make It?

We'd love to!  Please either Live Chat us below or contact us here to go over the details.

How Long Will It Take To Receive My Order?

We process all orders as fast as possible.  We'll have your order ready for shipping in just 2-7 business days.  Custom order processing time may vary, and will be worked out ahead of purchase.  We ship worldwide.  We ship all orders within the continental USA via FedEx Ground.  All tracking information will be updated on your order as soon as it ships.  International orders ship via USPS International Mail.  We are happy to expedite your order for you, please contact us here for expedited rates and specific shipping transit times.

Can I Get A Sample?

Of Course!  Click here to get your sample(s).  They'll ship out to you via USPS Priority Mail within 2-7 business days.

What Is Your Return Policy?

All WallSkins are freshly printed and cut to size, based on specific customer’s orders. This assures you'll receive new, couture material on every order. We do not offer refunds or accept returns on any regular, custom or sample swatch orders.  We are happy to offer an exchange for any incorrect (an item other than what you ordered) or damaged items (if damages were a result of printing error) within 7 days of the date of receipt. To be eligible for a exchange, orders must be returned unused and in all the original packaging. We refer to 'unused' as strips that have not been peeled from the back release liner.  If panels are peeled from the release liner they become final sale without negotiation. We require that you contact us at heather@accentwallcustoms.com for a return authorization number prior to sending your shipment back for exchange. Additionally, the customer is responsible for the shipping charges on the order returned for exchange.  If you have any questions about our return policy, please do not hesitate to contact us!   You should consider using a trackable shipping service for your return or purchasing shipping insurance, as we cannot be responsible for lost or damaged returns.  

Please understand that we cannot exchange custom orders.

We love offering worldwide shipping to our customers, but please be aware that all returns for exchange from International destinations must be post marked within 7 days from delivery.  

We highly recommend shipping returns to us insured in full via a trackable method of shipping carrier, as we cannot exchange returns lost in transit or damaged in transit back to us.  Additionally, the customer is responsible for the shipping charges on the returned and on the exchanged item, as well as any and all duties/taxes and customs charges that may be incurred on the returned shipment and such charges (if any) will be deducted from exchange value.  Kindly ship your return to:

Accent Wall Customs

9 Bartlet Street

Studio 107

Andover, Massachusetts 01810

United States

Do You Ship Internationally?

Sure do!  We love our worldwide customers!  International shipments will be sent out via USPS International Mail, unless you request other means of transport.  The customer is responsible for any and all duties/taxes and customs charges that may be incurred.  We love offering worldwide shipping to our customers, but please be aware that we will be unable to track international shipments (outside the continental US) with our standard shipping service.  Therefore, once it leaves our carrier we are no longer responsible for timeliness, loss, and/or damages.  However, if you would like us to ship your international package via a carrier that provides detailed tracking services and/or insurance please let us know and we will be happy to advise you of the choices & prices.